Support

Need help with NurseLock? Email contact@codesharks.store. Please do not include payment details, passwords, or sensitive health information in your message.

What to include

• iOS or Android, device model, and OS version
• The screen and action immediately before the issue
• Your NurseLock app version
• A screenshot with personal or payment information removed

Subscriptions

• Confirm the device has an internet connection.
• Use Restore Purchases from the NurseLock paywall with the same store account used to subscribe.
• Manage or cancel a subscription through your Apple App Store or Google Play account.
• Deleting NurseLock data or uninstalling the app does not cancel a store subscription.

Permissions and app blocking

If blocking stops working, reopen NurseLock and follow the permission status shown in Settings. On Android, both Usage access and Display over other apps must remain enabled. On iPhone, Screen Time authorization must remain enabled.

Privacy and legal

Read the Terms of Use and the Privacy Policy. For privacy questions, email contact@codesharks.store.