Support

If you are taking part in the NurseLock test, report issues in the tester channel that supplied your build.

Include in a report

• iOS or Android, device model, and OS version
• The screen and action immediately before the issue
• Whether the app was installed directly, through TestFlight, or through Play
• A screenshot with personal or payment information removed

Quick checks

• Confirm the device has an internet connection.
• Use a sandbox or license-tester store account.
• Keep only the intended Google Play tester account active while testing billing.
• Re-open NurseLock after changing Screen Time, usage-access, or overlay permission.
• Use Restore Purchases after reinstalling with the same store account.

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